Security & Quality
| Product(s) | 1 | 2 | 3 | 4 | 5 |
| Austria | €7.90 | €8.90 | €9.90 | €10.90 | €10.00 |
| Belgium | €5.50 | €6.00 | €6.50 | €7.00 | €10.00 |
| Czech Republic | €9.90 | €11.00 | €12.00 | €13.00 | €10.00 |
| Denmark | €7.00 | €7.50 | €8.00 | €9.00 | €10.00 |
| Finland | €12.00 | €13.00 | €14.00 | €15.00 | €10.00 |
| Hungary | €12.00 | €13.00 | €14.00 | €15.00 | €10.00 |
| Ireland | €8.00 | €9.00 | €10.00 | €10.50 | €10.00 |
| Luxembourg | €6.00 | €6.50 | €7.00 | €7.50 | €10.00 |
| Netherlands | €5.90 | €6.90 | €7.90 | €8.90 | €10.00 |
| Poland | €9.90 | €10.90 | €11.90 | €12.90 | €10.00 |
| Portugal | €6.80 | €7.80 | €8.80 | €9.80 | €10.00 |
| Sweden | €12.00 | €13.00 | €14.00 | €15.00 | €10.00 |
The web user may place an order on this site and can make payment using a credit or debit card (Visa, Maestro, Carte bleu) , Ideal transfer, Elv, Giropay or Paypal.
Payments with credit or debit cards are made via secure transactions supplied by the service provider PAYPAL. When payments are made by credit or debit card, the administrator of this site does not have access to any data on the method of payment used by the customer. Payment is made directly by the bank.
In accordance with current legislation, consumers have 7 days from the date of receipt of the package to request an exchange or refund. To exercise this right, they are responsible for returning (at their cost and using the recommended delivery method) the package to the company’s carrier:
Leuvensesteenweg 573, 9A
1930 Zaventem
Belgium
However, in accordance with the provisions of article L121-20-2 of the consumer code, consumers may not, in any case, attempt to exercise any right of cancellation for orders of any products which, due to their nature, cannot be re-shipped or are likely to deteriorate or spoil quickly (e.g. perfume). Therefore, perfumes may only be returned if they have not been unsealed or damaged and are thus in perfect resale condition.
All products on this site are sold in accordance with current legislation and regulations and have all necessary approvals to be sold. The obligatory notifications required by current legislation and regulations will be shown on this site, more specifically in the description of each item.
In the event of a fault with a product purchased on this site, customers have, in accordance with the provisions of the civil code on legal guarantees for hidden faults, a period of two years from the date the fault was discovered to ask for the product to be exchanged or refunded, and, pursuant to article L211-5 of the consumer code, they will have a period of two years from the date of receipt of said product to ask for it to be exchanged or reimbursed, if the item delivered does not comply with the stated definition in the aforementioned article. To assert one of these rights, customers are responsible for returning the package to the company’s registered offices: L2B, Leuvensesteenweg 573, 9A, 1930 Zaventem, Belgium; along with a letter requesting a reimbursement or exchange. The cost of sending the package, only in this latter case, will be reimbursed to the customer by cheque or bank transfer, within thirty days.
Hidden defects, as these are faults inherent in the item and which, under normal conditions of use and conservation, would make it unfit for its intended use and, as the compliance obligation is understood as delivery of the contractually agreed item, the administrator of this site shall not be responsible for the normal wear and tear of products, accidental damage or damage which occurs as a result of abnormal use of the products or of them being stored in poor conditions (which could cause oxidation or evaporation of the product).
